Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and company name when you submit forms, book a call, or contact us.
• Project information: Details about your project, scope, timeline, and budget when you request a quote or engage our services.
• Communications: Records of correspondence, meeting notes, and feedback.
• Technical data: IP address, browser type, device information, and usage data collected automatically when you visit our website.
• Cookies and similar technologies: We use cookies and similar technologies for analytics, security (e.g., Cloudflare Turnstile), and to improve site functionality.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide customer support
• Deliver and manage our services
• Schedule and conduct meetings (e.g., via Calendly, Microsoft Teams)
• Send relevant communications about our services
• Improve our website, services, and user experience
• Comply with legal obligations and protect our rights

3. Third-Party Services

We may use third-party services that collect or process data on our behalf, including:

• Calendly: Scheduling and calendar integration
• Cloudflare Turnstile: Bot detection and security
• Microsoft Teams: Video meetings
• Analytics providers: To understand website usage

These services have their own privacy policies. We encourage you to review them.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data may be retained for the duration of our engagement and for a reasonable period thereafter.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us using the information below.

7. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

For privacy inquiries or to exercise your rights, contact Syncore Online via our Contact page.